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FAQ
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Common questions
How does payment work?
Full payment for your selected item is required upfront when placing your order. Elbow Road Farm Inc. securely holds your payment until you receive the item and complete a 10-day inspection period to decide whether to keep it.
What happens during the 10-day inspection?
Once your item arrives, you have 10 days to inspect it and confirm it meets your expectations. If you decide not to keep it, you can return it at no cost for a full refund.
How can I return an item?
To return an item within the 10-day inspection period, contact our customer support team. We’ll arrange pickup, and your refund will be processed once the item is returned in its original condition.
What should I do if I have issues during inspection?
If any issues arise or you have questions during the inspection period, please reach out to our support team. We’re here to assist and ensure a smooth, stress-free process.
Do you provide financing options?
Financing options are not available at this time. Please contact us to discuss payment options.
Is returning an item free?
Absolutely. Returns within the 10-day inspection period are free. We cover all pickup and shipping costs.
How long until I get my refund?
Refunds are processed promptly after the returned item is picked up, typically within 48 hours.
What if I decide to keep the item after inspection?
If you choose to keep the item, your payment will be finalized, and you’ll officially own it. Enjoy your purchase!
How do I contact Elbow Road Farm Inc?
Our customer support team is ready to help. Contact us via the contact form, phone, or email listed on our website.
How much does shipping cost?
We handle our own trucking and, thanks to our large trailers, can ship multiple items for clients simultaneously. This enables us to offer competitive rates starting at $0.60 per mile.
Quality Items, Ready for You
Explore our extensive range of dependable used equipment. Every listing comes with clear details and photos to guide your decision. Whether you need equipment for business or personal projects, you’ll discover options you can rely on.
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Why Us
Revolutionize your equipment shopping with our secure online platform at Elbow Road Farm Inc. Trust us for transparent, high-quality service and the convenience of doorstep delivery. Experience the future of equipment shopping today.